Gaming is for fun — not stress. At af9999, we make sure you always stay in control and enjoy a safe environment.
Important: Gaming is entertainment — not a source of income. If you feel that gaming is affecting your life or relationships, seek help now.
Responsible Gaming means enjoying gaming while staying fully in control — of your time, your money, and your emotions. At af9999, we believe every user's gaming experience should be enjoyable, healthy, and safe.
Online gaming is fun, but it comes with responsibility. Responsible gaming is not just about winning or losing money — it is about protecting your mental health, your relationships, and your financial stability. af9999 always wants you to get the most enjoyment while staying within your limits.
A responsible gamer is someone who treats gaming as a leisure activity, not a way to recover losses. Chasing losses by placing more bets is dangerous. af9999 actively works to identify and prevent this kind of behavior.
People often do not realize when their gaming habits have become a problem. Watch out for the following warning signs:
Please note: If you identify with two or more of the above signs, please reach out to the af9999 support team or a professional. Seeking help is not a weakness — it takes courage.
Af9999 provides a range of effective tools to help keep you safe. These tools are completely free and available to use at any time:
Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.
Set a time limit for continuous gaming sessions. Once the time is up, af9999 will automatically log you out.
Set a maximum amount in BDT you are willing to lose within a given period. Once the limit is reached, placing further bets will not be possible.
Take a break from gaming for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible.
Exclude yourself from the platform for a period of 6 months to 5 years. Your account cannot be reactivated during this time.
A pop-up notification will appear at set intervals showing how long you have been playing and how much in BDT you have spent.
Setting limits at af9999 is simple. Just follow the steps below:
Log in to your af9999 account and click the profile icon in the top right corner.
Find the "Responsible Gaming" option in your account settings.
Activate whichever option suits your needs — Deposit Limit, Session Time, Loss Limit, or Self-Exclusion.
Enter your preferred values based on your budget and time limits, then confirm.
Once a limit is activated, a confirmation message will be sent to your registered email address.
Decreasing a limit takes effect immediately. Increasing a limit requires a 24 to 72-hour cooling-off period — this is in place for your protection.
Answer the following questions honestly. This is not a test — it is simply an easy way to check in with yourself:
Have you ever spent more than your set budget on gaming and felt regret afterward?
Have you thought about placing more bets to try to win back money you have lost?
Do you feel restless or mentally uneasy when you stop gaming?
Do you hide your gaming habits from family or friends?
Have you ever borrowed money or dipped into your savings to fund gaming?
Has gaming caused you to neglect family or professional responsibilities?
If you answered "Yes" to one or more of these questions, contact af9999 support or read the help section below. Getting help early can prevent the problem from getting worse.
Af9999 strictly prohibits anyone under 18 from using the platform. We take the following steps to ensure the protection of minors:
If you are a parent or guardian and want to control your child's internet access, NetNanny, Kaspersky Safe Kids or Google Family LinkUse parental control software such as
Problem gambling is a health issue, and help is available. There is no shame in asking for support. The af9999 support team is always ready to assist you.
Professional Help: Gaming addiction is a recognized mental health condition. Please reach out to your nearest mental health center or counselor. In Bangladesh, support is available through the National Mental Health Helpline.
Af9999 does not just talk about responsible gaming — we are with you every step of the way.
Af9999 operates under a license from an international gaming regulatory authority. All operations are transparent and accountable.
Talk to us in Bengali about any issue. Our support team is available around the clock.
Your gaming history, win/loss records, and spending details are available to view at any time.
All payments via Mobile Banking, Nagad, and other channels are fully secure and processed through verified methods.
A strict KYC process is enforced to prevent anyone under the age of 18 from accessing the platform.
Af9999's core principle — gaming should always be a source of enjoyment. We never encourage excessive play.
Join af9999 and enjoy a safe, fun gaming experience. Your well-being is our top priority.