Af9999 Terms & Conditions — Please Read Before Use

1. General Overview & Applicability

These Terms & Conditions apply to the use of the af9999 platform (af9999.win) and all its services. af9999 is an internationally licensed online gaming and betting platform serving users in Bangladesh and across the Asia-Pacific region.

By registering an account on af9999 or using the platform, you are deemed to have accepted all provisions of these Terms & Conditions. If you do not agree with these terms, please refrain from using af9999.

Af9999 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any changes will be considered acceptance of the new terms. We recommend checking this page regularly.

2. Account Registration & Management

To register an account on af9999, you must provide accurate and complete information. Each person may only hold one account. Attempting to open multiple accounts may result in all accounts being suspended or terminated and any balances forfeited.

• You are solely responsible for keeping your account password secure.
• Sharing your account credentials with any third party is strictly prohibited.
• Any changes to personal information must be updated promptly.
• Af9999 may request identity documents at any time for account verification purposes.
• Any account opened with false information will be closed immediately.

Withdrawal privileges may be restricted on af9999 until the KYC (Know Your Customer) process is completed. You may be required to submit a copy of your National ID or passport for KYC verification.

3. Eligibility & Age Requirements

You must be 18 years of age or older to use af9999. Anyone under 18 is strictly prohibited from opening an account or using the platform. af9999 may request documentation to verify your age at any time.

• Any account found to belong to a minor will be closed immediately and the balance forfeited.
• Residents of restricted countries or regions are not permitted to use af9999.
• Account creation by professional gamblers or fraudsters is strictly prohibited.
• Af9999 employees and their immediate family members are not eligible to participate in certain promotions.

4. Deposit & Withdrawal Rules

Deposits on af9999 can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is BDT 500, and the maximum depends on the limits of each payment method.

• Deposits are generally credited to your account instantly.
• The minimum withdrawal amount is BDT 1,000.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Withdrawals will only be processed to the same payment method used for deposits on the account.
• Large withdrawals may be held until KYC verification is completed.
• Af9999 reserves the right to suspend any withdrawal if fraud is suspected.

Deposited funds may only be used for gaming and betting on the af9999 platform. Any transaction detected as an attempt at money laundering or other illegal activity will be subject to legal action.

5. Bonus & Promotion Terms

All bonuses and promotions on af9999 have their own specific terms. Please read the relevant promotion's conditions carefully before claiming any bonus.

• The welcome bonus is applicable once and for new users only.
• Withdrawals cannot be processed until the bonus wagering requirements have been met.
• Any attempt to exploit bonuses through multiple accounts will result in all associated accounts being closed.
• Af9999 reserves the right to modify or cancel any promotion at any time.
• Bonuses may only be used on specific games or within a set time period.
• Winnings from free spins must meet the specified wagering requirements before withdrawal.

6. Betting & Gaming Rules

All betting and gaming activity on af9999 is governed by the platform's established rules. Game outcomes are determined by Random Number Generator (RNG) technology, which is independently audited by a third party.

• Af9999 is not liable for any disconnection from the internet during an active round or bet.
• If a game result is undetermined due to a technical error, that round will be considered void and the bet will be refunded.
• Bets placed in live betting cannot be changed or cancelled after submission.
• Maximum bet limits vary by game and market.
• Af9999 reserves the right to void the outcome of any game in which a technical error has occurred.

7. Prohibited Activities

The following activities are strictly prohibited on af9999. Violations may result in account closure as well as legal action:

• Attempting money laundering or illegal transfer of funds.
• Participating in games using bots, scripts, or automated software.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Attempting to steal another user's information or hacking any account.
• Operating multiple accounts from the same device or IP address.
• Bonus abuse — repeatedly creating accounts solely to claim bonuses.
• Disrespectful behavior toward the support team.
• Unauthorized use of the af9999 brand or logo.

8. Responsible Gaming

Af9999 believes gaming should be a healthy form of entertainment. We never want any user to spend excessive time or money on gaming.

• Options are available to set deposit limits, bet limits, and session limits.
• You can temporarily suspend your account using the Self-Exclusion option.
• If signs of problem gambling are detected, the af9999 support team is ready to help.
• It is the responsibility of parents and guardians to prevent those under 18 from accessing the platform.

To learn more about responsible gaming, visit our Responsible Gaming Read the page.

9. Privacy & Data Protection

Af9999 treats the protection of users' personal data as its highest priority. We never sell or share your personal information with unauthorized third parties. To learn more, please see our Privacy Policy Read.

• All data is protected with 256-bit SSL encryption.
• Payment details go directly to the payment processor and are never stored by af9999.
• You can unsubscribe from marketing emails or SMS messages at any time.

10. Account Suspension & Closure

Af9999 reserves the right to suspend or permanently close any account at any time for the following reasons:

• Violation of these Terms & Conditions.
• Fraudulent or deceptive activity.
• KYC verification failed.
• Suspicion of money laundering.
• Bonus abuse or operating multiple accounts.

Upon account closure, any valid balance (excluding bonuses) will be returned. However, in cases of rule violations, the entire balance may be forfeited.

11. Dispute Resolution

For any dispute or complaint, please contact af9999's support team in the first instance. Our team will endeavor to resolve the issue within 72 hours.

• In the event of a dispute over a game result, server logs will be treated as the definitive record.
• In the event of a financial dispute, transaction records will be reviewed for verification.
• If the issue remains unresolved, you have the option to appeal to the licensing authority.

12. Terms & Conditions Change Policy

Af9999 may update these Terms & Conditions at any time. For significant changes, users will be notified via their registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions regarding these Terms & Conditions, please contact our support team. We are always ready to help.